Privacy Policy

Introduction and Scope

**Av Online Deal** (referred to as "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you about how we collect, use, and process your personal data when you interact with our website, purchase our products, or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully.

1. Data We Collect

We may collect different types of personal data for various purposes to provide and improve our service to you.

Personal Identification Data:

When you purchase a product or contact us for support, we may collect:

• **Contact Information:** Name, email address, phone number, and mailing address.
• **Transaction Details:** Records of products or services you purchased from us (e.g., Antivirus license key). *Note: We do not store full credit card details.*
• **Correspondence:** Information you provide when communicating with our support team.

Usage Data:

When you access our website, we automatically collect information that your browser sends, known as Usage Data. This includes:

• **Technical Data:** Your computer’s Internet Protocol (IP) address, browser type and version, and operating system.
• **Behavioral Data:** The pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
• **Referral Data:** The website you visited immediately before and after our site.

How We Use Your Data

**Av Online Deal** uses the collected data for the following essential purposes:

• To **process and fulfill your orders** for Antivirus software licenses and support services.
• To provide you with **customer support** and technical assistance (e.g., installation help, malware removal).
• To **maintain and improve** our website, service offerings, and user experience.
• To **send essential communications** related to your purchases, service updates, or security alerts.
• To **monitor usage** of the service to detect, prevent, and address technical issues or fraudulent activity.

2. Data Retention and Security

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, typically for the duration of your product license plus a reasonable period thereafter for operational needs.

The security of your data is paramount. We employ **industry-standard encryption (SSL/TLS)** and robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Sharing and Your Rights

3. Sharing Your Personal Data

We do not sell, rent, or trade your Personal Data. We may share your data only with specific third parties when necessary:

• **Service Providers:** We may share data with vendors (e.g., Norton, TotalAV, Avast) for the sole purpose of **generating and validating your product license key**.
• **Payment Processors:** Data is shared securely with third-party payment gateways to process financial transactions.
• **Legal Compliance:** When required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your Personal Data:

• **The Right to Access:** Request a copy of the data we hold about you.
• **The Right to Rectification:** Request correction of any inaccurate or incomplete data.
• **The Right to Erasure:** Request that we delete your personal data under certain conditions.
• **The Right to Object:** Object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the details below.